Privacy Policy & Communications Terms

1. SMS / MMS Messaging Program

⚠ Message & data rates may apply

Standard carrier message and data rates may apply to all SMS and MMS messages sent and received. These charges are billed by your mobile carrier and are not controlled by Ricardo Diaz Insurance. Contact your wireless carrier for pricing details.

By providing your mobile phone number to Ricardo Diaz Insurance — verbally, through a form, or via a signed consent — you expressly consent to receive recurring automated and non-automated SMS and MMS messages from Ricardo Diaz Insurance. Consent is not a condition of purchasing any insurance product or service.

2. Opt-Out & Help Instructions

You may also opt out by contacting us directly at (480) 280-0442 or by emailing [email protected]. Opt-out requests are processed within 24 hours. After opting out, you may opt back in at any time by texting START to our number.

For additional help with SMS messaging, contact us at the information in Section 5 below.

3. Email Communications

Ricardo Diaz Insurance may send email communications to clients and prospective clients who have provided their email address. These messages may include policy information, renewal notices, open enrollment updates, newsletters, and informational updates regarding insurance products and services.

You may unsubscribe from non-transactional emails at any time by:

• Clicking the "Unsubscribe" link included at the bottom of any email
• Emailing [email protected] with "Unsubscribe" in the subject line
• Calling (480) 280-0442 during business hours

Note: Opting out of non-transactional emails does not affect transactional or service-related emails such as appointment confirmations or policy documents.

4. Privacy & Data Use

Ricardo Diaz Insurance respects your privacy. We collect personal information — including name, phone number, email address, and insurance-related data — solely to provide and improve our insurance services.

We do not sell, rent, or share your personal information with third parties for commercial solicitation purposes. Your information may be shared with:

• Insurance carriers and underwriters as necessary to fulfill your coverage requests
• Service providers (e.g., appointment scheduling, messaging platforms) who process data on our behalf under confidentiality agreements
• Government or regulatory bodies when required by law

We use industry-standard security measures to protect your data. You have the right to request access to, correction of, or deletion of your personal information by contacting us at the details below.

For California residents: You have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal data we collect and the right to opt out of any sale of your data. We do not sell personal data.

5. Contact & Support

For questions about this policy, to opt out, or to request support: